United Kingdom
News releases 2010
Carlson Wagonlit Travel’s Emergency Service Centre at Heathrow Celebrates 20th
Anniversary | 22 December 2010
10.5 million minutes of continuous traveller emergency service and counting
Carlson Wagonlit Travel (CWT) is honouring 20 years of continuous service at its Heathrow
Emergency Service Centre (ESC), a 24/7 traveller assistance centre for CWT clients.
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Carlson Wagonlit Travel Wins “Tread Lightly” Eurostar Award | 8 December 2010
Carlson Wagonlit Travel (CWT) was recognised for the second consecutive year as winner of the
“Tread Lightly” environmental category at the Eurostar Sales Awards in London.
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CWT Telepresence Helps Clients Seamlessly Integrate Telepresence Into Their Managed Travel
Programme | 3 November 2010
Carlson Wagonlit Travel (CWT) has launched an enhanced service offering designed to help
clients seamlessly integrate telepresence into their managed travel programme.
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UK Public Sector Achieves Savings with Move to Online Travel Bookings
CWT public sector clients increase adoption of online rail bookings by 43% in three months
| 27 October 2010
One of the UK government’s key travel suppliers, Carlson Wagonlit Travel (CWT), has seen a
major move to utilise online booking systems to achieve the savings targets set by the new
government.
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CWT Names Three Senior-Level Executives to New Positions
New VP CWT Solutions Group, VP Global Partners Network, and VP Traveller & Transaction
Services EMEA are appointed
| 21 October 2010
Carlson Wagonlit Travel (CWT) has named three of its senior-ranking executives to new
positions on a global or regional level, the company announced today.
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2,000th CWT Diagnostic Represents Important Milestone in CWT Travel Programme Optimisation
Clients see an overall improvement in their managed travel programme | 18 October
2010
Carlson Wagonlit Travel (CWT) achieved a major milestone in its commitment to help clients
optimise their travel programmes. The company recently conducted the 2,000th CWT Diagnostic, a
comprehensive performance assessment and strategic action plan based on what CWT calls the Eight
Key Levers to Effective Travel Management.
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Nigel Turner to Lead Programme Management for Carlson Wagonlit Travel UK & Ireland
Aubrey King promoted to Director of Supplier Management UK & Ireland | 8
October 2010
Carlson Wagonlit Travel (CWT) UK & Ireland has appointed Nigel Turner as Director of
Programme Management, effective today. In recent years, programme management in the UK was split
between corporate and public sector teams but will now be combined.
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Carlson Wagonlit Travel Re-appointed onto Government Travel Framework
Buying Solutions framework agreement awards CWT with five Lots | 20 August 2010
Carlson Wagonlit Travel (CWT) UK has been awarded five Lots for Travel Management Service
Providers in the new framework agreement by Buying Solutions, the public sector‟s leading
procurement service.
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CWT Traffic Increases Nearly 17% in First Six Months
Economic recovery drives increased demand and need for optimised travel and meetings and events
management | 29 July 2010
Carlson Wagonlit Travel (CWT), a global leader specialising in business travel management,
handled nearly 29.4 million transactions1 during the first six months of this year, a 13.2 percent
increase compared to the same year-earlier period.
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Carlson Wagonlit Travel Named Supplier of the Year by the Home Office
Efficiencies made by the Home Office saved taxpayers nearly £6m | 26 July 2010
Carlson Wagonlit Travel (CWT) UK was named „Overall Supplier of the Year‟ during the annual
Home Office Supplier Value and Innovation Awards in London earlier this month.
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CWT Issues Research Showing Companies Can Save 10-25% by Applying Best Practices to
Meetings & Event Management | 23 June 2010
Companies can save on average 10 per cent to 25 per cent of their Meetings and Events
(M&E) spend when they apply best practices to policy and compliance, sourcing, and processes,
according to the latest in-depth study from the CWT Travel Management Institute, the research arm
of Carlson Wagonlit Travel (CWT), a global leader specialising in business travel management.
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A World Leader in Telecom Consolidates Its Global Travel Programme With Carlson Wagonlit
Travel | 25 May 2010
Ericsson, one of the world’s leading providers of technology and services to telecom
operators, has selected Carlson Wagonlit Travel (CWT), a global leader specialising in business
travel management, to manage its travel programme in 30 countries around the world.
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Carlson Wagonlit Travel Globalises Its Energy Services Division
Global services include streamlined travel fulfilment, consolidated travel management, risk
mitigation and 24-hour emergency assistance
| 19 May 2010 Carlson Wagonlit Travel (CWT), a global leader specialising in business
travel management, has created a new global organisation for its Energy Services division, to offer
integrated services worldwide to the company’s growing portfolio of energy-related clients.
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CWT UK Meetings & Events rolls out enhanced Request for Meetings system from ABC
Connection | 17 May 2010
The UK Meetings & Events division of Carlson Wagonlit Travel (CWT), a long-time channel
partner of online publisher ABC Connection, is escalating its use of Request for Meetings (RfM) as
the online solution for managing its venue search, enquiry, negotiation and client proposal
processes online.
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CWT Policy Messenger & CWT Agency+Card Reporting Integrated for Greater Compliance and
Savings | 12 May 2010
Carlson Wagonlit Travel (CWT), a global leader specialising in business travel management,
has integrated two of its proprietary solutions to boost travel policy compliance and drive
savings.
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Carlson Wagonlit Travel Acquires Gateway Travel Management of Pittsburgh | 10
May 2010
Carlson Wagonlit Travel (CWT), a global leader specialising in business travel management,
today announced it has signed a definitive agreement whereby CWT has acquired Gateway Travel
Management (GTM), a privately held regional travel management company based in the Pittsburgh,
Pennsylvania, area.
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CWT Extends Several Key Products and Services to Mobile Platforms | 4 May 2010
Referral agreements with conTgo and WorldMate mark the beginning
Carlson Wagonlit Travel (CWT), a global leader specialising in business travel management,
has signed non-exclusive, global referral agreements with conTgo and WorldMate, enabling the
company to extend some of its key products and services to SMS and smartphone platforms, which are
provided by each supplier respectively.
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CWT Offers Tips for Dealing with Volcanic Ash Fallout | 22 April 2010
Staying well informed and flexible are important until travel is back to normal.
With European airspace open, after several days of flight restrictions connected to the
cloud of volcanic ash hovering over the region, Carlson Wagonlit Travel (CWT), a global leader
specialising in business travel management, is offering travel managers and travellers some
important tips to help them effectively deal with the situation.
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CWT Operations Working Overtime to Accommodate Business Travellers Impacted by Volcanic Ash that is Disrupting Travel to and From Europe | 16 April 2010
”Our operations haven’t been impacted like this since the tragic events of 9/11.”
Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, is
keeping many of its business travel centres in Europe and North America open over the weekend to
help travellers who may be impacted by airport closures, flight delays and cancellations resulting
from a high-altitude cloud of volcanic ash from Iceland make alternate plans.
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Defra Presents Carlson Wagonlit Travel With Sustainability Award | 29 March 2010
Carlson Wagonlit Travel (CWT) UK & Ireland, a global leader specialising in business
travel management, was presented the Department for Environment Food and Rural Affairs (Defra)
Sustainability Award during Defra’s annual supplier conference in London earlier this month.
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CWT Names Jean-Luc Duchemin EVP Global Human Resources | 17 March 2010
Carlson Wagonlit Travel (CWT), a global leader specialising in business travel management,
has named Jean-Luc Duchemin executive vice president global human resources, effective April 6,
2010.
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CWT Connect Now Offers New Flexible Travel Management Solution | 10 March
2010
Carlson Wagonlit Travel (CWT) UK, a leading business travel management company, has launched
CWT Connect Now, an online travel management solution designed for companies with a small to medium
annual travel spend looking for a flexible way to manage their travel.
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CWT Performance Indicators for 2009 Reflect Clients’ Cost-Cutting Measures and Their Satisfaction with the Company
While sales volume declined, the proportion of “satisfied” and”very satisfied” travel managers
rose
| 17 February 2010
Key performance indicators for Carlson Wagonlit Travel (CWT), a global leader specialising in
business travel management, testify to the unusual challenges the travel industry and most other
businesses confronted during the global recession of 2009, the company reported today.
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Carlson Wagonlit Travel Wins Innovation Award for Hotel Booking Tool - CWT Room
Select | 12 February 2010
Carlson Wagonlit Travel (CWT) UK & Ireland, the leading business travel management
company, won an Innovation Award for its hotel booking tool, CWT Room Select, at the Business
Travel & Meetings Show in London.
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CWT Reveals its Best Kept Secret: CWT Meetings & Events -
CWT Meetings & Events on Stand 20 at Business Travel & Meetings Show
| 9 February 2010
CWT Meetings & Events, a division of the leading travel management company Carlson
Wagonlit Travel (CWT), will be showcased on Stand 20 during the Business Travel & Meetings Show
9-10 February in London.
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CWT UK & Ireland Recognises Staff Dedication in Awards Ceremony | 4 February
2010
Carlson Wagonlit Travel (CWT) UK & Ireland, a leading travel management company, recently
honoured more than 60 employees for long service and special achievement during a dinner and awards
ceremony in London.
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Carlson Wagonlit Travel is First TMC to Support Prompt Payment Code | 2 February
2010
Carlson Wagonlit Travel (CWT) UK, a leading specialist in business travel management, has
become the first travel management company (TMC) to become a signatory to the Prompt Payment
Code.
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CWT Survey Shows Travel Managers Remain Focused on Savings | 1 February
2010
Higher priorities for 2010 include hotel spend, compliance and online booking
Optimising hotel spend, improving traveller compliance, optimising simple bookings, and
driving air and ground transportation savings are the top four areas of higher priority for travel
managers in 2010, according to a recent report published by Carlson Wagonlit Travel (CWT), a global
leader specialising in business travel management.
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Carlson Wagonlit Travel Named ‘Best TMC’ at Business Travel Awards | 19 January
2010
Carlson Wagonlit Travel (CWT) UK & Ireland, the leading business travel management
company, was named 'Best Travel Management Company (more than 250,000 UK transactions annually)'
last night at the Business Travel Awards in London.
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Pauline Houston to Lead Further Hotels Growth for Carlson Wagonlit Travel UK &
Ireland | 14 January 2010
Carlson Wagonlit Travel (CWT) UK & Ireland, a global leader specialising in business
travel management, has strengthened its travel management offering for hotels with the promotion of
Pauline Houston to the post of Hotel Programmes Director UK & Ireland, effective immediately.
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