United Kingdom

 

CSR tips for business travel

Six travel managers were invited to share their best practice top tips and experiences around corporate social responsibility.

 

The two key areas of CSR that the travel managers were particularly committed to were; environmental sustainability and travel risk management for travellers.

1. Sustainable business travel and savings go hand-in-hand

CWT says: Even if actions are being taken primarily to save money, green objectives are being met too.

The client says: Where people would do two or three visits for a project, now they will try to cover it in one trip.
Carol Neil, EMEA Travel Manager, Nomura

 

2. Video-conferencing could work for internal meetings

CWT says: A lot of our clients are starting to manage demand by asking us to record the purpose travellers’ trips.

The client says: Once we understand what the drivers are, it will enable us to know how we can influence those decisions by saying, for example, that internal meetings should be held on WebEx or video-conferencing facilities.
Linda Woodley, Global Procurement Account Manager, British American Tobacco

 

3. Useful data supports travel risk management

  CWT says: It can sometimes be forgotten that travel risk management relates to traveller health and safety issues, as well as security. Many of our clients have policy rules forbidding travellers from driving after a long-haul flight.

The client says: To police this rule, check all long-haul reservations to see whether travellers have booked airport parking at the same time as their long-haul flight.

Linda Woodley, Global Procurement Account Manager, British American Tobacco

 

4. Information around vaccinations should be available to business travellers and their employers

CWT says: While it is easy to inform travellers at point of booking which jabs they need, establishing a fail-proof method of recording vaccinations and renewal dates is trickier, especially if employees visit their own GP. Modern methods of communication, such as SMS or apps can help get the message across.

The client says: We send top tips in a monthly newsletter to reconfirm and remind travellers of policy and ‘best practice’ when travelling.
Carol Neil, EMEA Travel Manager, Nomura

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