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Travel risk management in business travel

Addressing safety and security needs is a top ten priority for travel managers this year. ¹

 

But are you fully aware of your travel risk management responsibilities to your business travellers? 

 

10 ways to address travel risk management in business travel

 

When assessing traveller travel risk management, it can be useful for travel managers to focus on the following key elements, as identified by CWT’s safety and security partner iJET, a leading provider of global intelligence and operational risk management:

• Clearly written and communicated corporate travel policies

• Limited out-of-policy bookings (those not going through the travel management company, which do not benefit from traveller tracking and other services)

• Up-to-date destination intelligence

• Information on airline safety

• Limited numbers of employees on any given flight

• Carefully selected preferred hotels

• Well-managed use of ground transportation (self-drive v other options)

• Availability of hotlines

• Benchmark of standards of care in their industries

• Adequate, tailored insurance

 

Accurate traveller information from start to finish

 

Recognising the importance of traveller safety and security, CWT uses the credo of anticipate, locate, communicate and assist to enable clients to maintain the travel risk management requirements for their travellers:

• Anticipate travel disruptions to minimise the impact on the company and your travellers.

• Locate travellers at any time, for any reason.

• Communicate with travellers as needed, via email, text message or phone.

• Assist travellers with emergency reservations, evacuations and crisis response.

 

CWT’s basic safety and security service is available on a complimentary basis to all clients to help them monitor and react to situations impacting travel.

 

This base CWT Safety & Security offering can be enhanced with PRO, FLEX, or PLUS packages that have been designed to enable a more proactive approach to managing business travel-related security issues by meeting the needs of differing market segments, and client organisations of varying size and maturity.

 

1 Research included in CWT Travel Management Priorities for 2013

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